(click for photo credit)

(click for photo credit)

Way back when I was a bivocational pastor and moonlighted in the business world for about 25 minutes, I attended a few of those events where an inspirational speaker would stand and talk about how he changed his life through motivational excellence and You Can Too.  Usually they were somebody who had gotten so unbelievably excellent at their job that they had shot from the mailroom to middle management to CEO and then blew right out of the building to the ultimate in the business world: Consultant.  The consultants would usually pad their pockets with extra cash by flying around to business people events and help the rest of us morons figure out not only how to have excellence on par with Abraham Lincoln, the Dalai Lama, and Bruce Springsteen, but also how we could file our papers more effectively.  And they usually just charged $199 to get you to be as awesomely excellent as they were, and they even threw in an attractive leatherette portfolio with stars embossed on it.

One of the excellent guys (who actually was better than most of them) talked about the power of active listening.  He had a habit of going into a retail store, and when the cashier would mumble, “How are you today, sir?”  He would smile all bright and cheery and reply, “Your face is on fire!”

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