Engage Your Kids in Discussing Their Day. My friend Michael Kelley is a great dad. He put together this very helpful list on how to get your kids past the shoulder shrugs and Neanderthal-like grunts.

“Complete this sentence: My day would have been more exciting if…” This last one is pretty fun; the last time we asked this question we found out that 2nd grade would have been more exciting if a herd of zebras had invaded the lunch room. Indeed it would. But that led us down the road of discussing math, playground games, and other stuff.

How to Downgrade. Seth Godin has a thing or three to say about companies who are faced with changing their strategic plan.

When possible, don’t downgrade. People are way more focused on what you take away than what you give them. Many times, particularly with software, it’s pretty easy to support old (apparently useless) features that a few rabid (equals profitable, loyal and loud) customers really depend on.

First World Problems Read By Third World People. Last week I ordered a Salted Caramel Mocha at Starbucks, but they were out of salt. This kind of puts that in perspective.

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