I’m busy rifling through my daughter’s candy basket, picking out all the Snickers bars. Meanwhile, here’s a post from the archives:
Your team will make mistakes. They will have an error. They will fall flat on their face or trip over protocol or stumble over the systems. They’ll miss the budget, miss the meeting, or miss a goal. And when that happens, you need to let them feel the weight of owning their mistake.
Here’s what I mean: if a team member has a job to do and doesn’t do it according to your standard, you shouldn’t go back and do the job for them. You walk beside them, help them to see where they fell short, and let them own the fix.