I ran across this old post, and it brought back great memories not only of a Durham Performing Arts Center event nearly three years ago, but a reminder of how incredible the DPAC staff was during our recent Christmas Eve services. Not only does she get it, they all get it.

The experience from beginning to end was nothing short of spectacular.  Last Thursday I received an e-mail telling me about parking, area dining options, what time to arrive, etc.  At 3 PM yesterday I received an invitation to complete a guest satisfaction survey, which I did.  When we arrived on Sunday night, there were DPAC personnel everywhere, making sure we got where we needed to go.  The doors opened right on time, and we were handed off from one greeter to another until we arrived safe and sound at our seats.

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